Founding price
Founding price for the first 100 clinics.
Join now and lock in your price for as long as your subscription stays active, whether you pay monthly or annually. Once all places are taken, standard pricing applies.
| Included in your plan | Professional | Business | Enterprise |
|---|---|---|---|
| Monthly price | €29 | €49 | €129 |
| Price per month on an annual plan | €24 | €41 | €107 |
| Annual billing | €288 | €492 | €1,284 |
| Annual saving | €60 | €96 | €264 |
| Appointment requests per month | Up to 100 | Up to 500 | Up to 1,500 |
| Users and diaries | 1 and 1 | Up to 3 and 3 | Up to 10 and 10 |
| Card guarantee and upfront payment | Yes | Yes | Yes |
| Patient follow-ups | Not included | Opportunity board and automated messages for each stage | Opportunity board and automated messages for each stage |
| 24-hour reminder and attendance confirmation by WhatsApp and/or email* | Not included | Yes | Yes |
| Statistics by practitioner, manager, service and acquisition channel | Not included | Yes | Yes |
| Smart forms | Not included | Yes | Yes |
| UTM links | Not included | Yes | Yes |
| WhatsApp inbox with contact history | Not included | Yes | Yes |
| WhatsApp newsletters with consent | Not included | Yes | Yes |
| Meta Conversions API | Not included | Yes | Yes |
| Emails per month (bookings, deposits, reminders, follow-ups and marketing) | 1,000 | 5,000 | 20,000 |
See all features and try Acude free for 14 days →
Cancel monthly plans at any time. On annual plans, the full year is billed on day 15 of your trial. If you cancel, you keep access until the end of the paid period.
Email sending terms
- Booking emails, deposit requests, reminders, confirmations, follow-ups and marketing emails count towards your monthly limit.
- We notify you when you reach 80% of your plan's included emails.
- When you reach the limit, only follow-up emails are paused. Booking emails, deposits, reminders and confirmations continue to be sent.
- If you need more emails, you can purchase an extra package without changing plans. We will tell you the price and allowance before activation; it is never added automatically.
- Sending will be paused automatically if there are spam complaints or a high bounce rate. We will notify you so we can review the cause.
A plan built around you
Need a custom plan for your clinic? Get in touch.
Tell us what your clinic needs and we will help you find the right plan.
Cancel anytime on monthly plans · 14-day free trial
Frequently asked questions
Before you choose a plan
Do I have to choose between a guarantee and upfront payment?
No, both are included in every plan. Choose how to protect your diary for each service: with a card guarantee, patients pay nothing unless they miss their appointment, when you can charge the deposit; with upfront payment, they pay when they book.
What is the difference between monthly and annual billing?
Annual billing saves you the equivalent of two months. With monthly billing, you can cancel at any time without penalties. Both options include a 14-day trial and your founding price locked in.
Can I switch from monthly to annual billing?
Yes, at any time from your dashboard. Founding members keep their founding price when switching to annual billing too.
Is there an email limit?
Each plan includes a monthly email allowance for bookings, deposit requests, reminders, confirmations, follow-ups and marketing: 1,000 in Professional, 5,000 in Business and 20,000 in Enterprise. We notify you at 80%. Even if you reach the limit, booking emails, deposits and reminders continue to be sent, so patients keep receiving essential notices. Need more in a particular month? Add an extra package without changing plans.
How much do WhatsApp messages cost?
Messages are sent from your clinic's WhatsApp Business number and Meta bills you directly. Appointment reminders and confirmations cost around €0.0166 per message, while quote follow-ups cost around €0.0509 because Meta classifies them as marketing. These are Meta's rates for Spain and may change. If you prefer not to use WhatsApp, everything also works by email. View Meta's rates.
What happens when my trial ends?
Your subscription starts on day 15 at the founding price, and you continue where you left off. Monthly plans are charged for the first month; annual plans for the full year. Cancel before then and you will not be charged.
Can I change plans?
Yes, at any time. Founding members keep their founding price on the new plan too.
Which number is used for WhatsApp conversations?
Your clinic's WhatsApp Business number, connected to the official WhatsApp Business API. Patients message your clinic's number and your team replies from Acude, with the contact's history in view. Available in Business and Enterprise.
Can I send WhatsApp newsletters to all my contacts?
Only to contacts who have agreed to receive marketing communications. Acude stores each consent with a date and supporting record. Meta bills you directly for each message at its marketing rate. Available in Business and Enterprise.
What does the Meta Conversions API do?
Acude sends three events to Meta: new contact, appointment booked and appointment attended. Measure the journey from first enquiry to attendance and help optimise your campaigns for patients who actually come in. The "New contact" event is sent when someone submits a smart form in Acude; "Appointment booked", when an appointment is created for that contact; and "Appointment attended", when you mark the patient as having attended. Treatment acceptance is measured within Acude and is not sent to Meta. We do not send names, emails, phone numbers, clinical information or treatment details. Available in Business and Enterprise.